Having trouble with your account?
Having trouble with ExamMaster? Sometimes, you may need help straight from the source. In addition to talking to someone from the library, you can contact ExamMaster directly.
Phone: 800-572-3627
Need Help @ DMU?
If you are experiencing trouble accessing a Library resource, please let us know! Sometimes we don't know there is a problem unless you report it.
For help or more information, contact the Library. We can assist with basic troubleshooting and verify whether or not there are any known issues with the resource you are trying to access. Help is available in person between Monday-Friday 8:00 a.m. - 4:30 p.m.
- 515-271-1537
- library@dmu.edu
- Edge of Advancement, 2nd Floor, CEE offices or Library Collections Room
Are you experiencing technical problems, such as logging into the DMU campus network? Please contact the DMU Solutions Hub. Solutions Hub On-Site Hours: Monday - Friday: 7:00 a.m. - 5:00 p.m.
- 515-271-1522
- SolutionsHub@dmu.edu
- Edge of Advancement, 2nd Floor
- 24 hour support via phone
ExamMaster - Setting Up Your Account
Account creation and access to Exam Master is only available through the Library website.
Please do not Google your way to the company website and then create an account. You need to use the customized link to Exam Master provided by the library.
- If you already created an account directly with the company using your DMU email, you will longer be able to create an account from the library link using your DMU email. You have two options. 1. Contact the library so we can arrange for your account to be affiliated with DMU. 2. Create a new account using a non-DMU email.
- If you forget your user name or password, follow the on-screen instructions and they will be emailed to you.
- Once logged in, click on your name in the upper left side bar to access your account information and to customize your password, monitor resolution, font size, and the time allowed per question for exams you create
If you are unable to access your account for any reason, please contact the library. We can verify whether or not you have an account, initiate a password re-set, and fix other technical issues.
Account Confirmation - Don't bookmark the URL provided by ExamMaster
After you create your personal account, ExamMaster will send you an email to confirm your account registration. However, the URL that ExamMaster provides will only work on campus. To ensure access both on and off campus, please use the URL provided by the library.
