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Need Help? In addition to the Library or DMU HelpDesk Staff, or you can contact Elsevier directly for ClinicalKey support:
Institutional Technical Support
Service hours: 8 am – 8 pm Eastern Time
(St. Louis office)
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If you are experiencing trouble accessing a Library resource, please let us know! Sometimes we don't know there is a problem unless you report it.
For help or more information, contact the Library. We can assist with basic troubleshooting and verify whether or not there are any known issues with the resource you are trying to access. Help is available in person between Monday-Friday 8:00 a.m. - 4:30 p.m.
Are you experiencing technical problems, such as logging into the DMU campus network? Please contact the DMU Helpdesk. Help Desk On-Site Hours:
Monday - Friday: 7:00 a.m. - 6:00 p.m.
Help.Desk@dmu.edu Academic Center, Lower Level, Room L7
24 hour support via phone